JF
Jan F
1 reviews | Active since Jun 2021
14 Jun 2021, 11:47
Poor customer service.
Very poor customer service from their help desk/ call center as well as from their head office***). You never get hold of manager to complain about the poor service. I would strongly suggest that any new clients consider another company in connection with vehicle tracking services.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
14 Jun 2021, 15:50Good day Jan F,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply14 Jun 2021, 15:50
Official
Good day Jan F,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
14 Jun 2021, 15:54Good day Jan F,
This is to confirm that we contacted you and you have advised that a manager was in touch.
Kind regards,
Tracker Connect
This is to confirm that we contacted you and you have advised that a manager was in touch.
Kind regards,
Tracker Connect
Tracker Connect's reply14 Jun 2021, 15:54
Official
Good day Jan F,
This is to confirm that we contacted you and you have advised that a manager was in touch.
Kind regards,
Tracker Connect
This is to confirm that we contacted you and you have advised that a manager was in touch.
Kind regards,
Tracker Connect
JF
Jan F's updateReviewer Update
14 Jun 2021, 16:00Pity the reply was too late.
Regards
Jan F.
Regards
Jan F.
JF
Jan F's update14 Jun 2021, 16:00
Reviewer Update
Pity the reply was too late.
Regards
Jan F.
Regards
Jan F.