1 reviews | Active since Jun 2011
Poor customer service!
<p>Be warned!!!! I installed a tracker alert in my double cab about 4 or 5 years ago. I receive sms's saying the system has tested and it is working. Now after I didn’t use my ****le on one trip I didn’t get an alert. After calling tracker they informed me that the last signal they received from that system was in 2014. I’ve been paying an alert tracker fee for more than 4 years but I’ve basically got a retrieve unit. They refuse to reimburse me the difference in cost. POOR customer service and not a company I will be doing business with soon.</p>
Good day Nick,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Nick,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Nick,
We confirm having made contact with you and as discussed, we'll investigate the complaint and update you with the conclusion.
Maroba Kekana
Tracker Connect
Best regards,
Good day Nick,
We confirm having made contact with you and as discussed, we'll investigate the complaint and update you with the conclusion.
Maroba Kekana
Tracker Connect
Best regards,
Good day Nick,
We confirm an email has been sent to you with the conclusion of your initial query.
We have processed a refund of the amount due to you and will confirm the query resolved.
Thank you for your valued support to Tracker.
Maroba Kekana
Tracker Connect
Best regards,
Good day Nick,
We confirm an email has been sent to you with the conclusion of your initial query.
We have processed a refund of the amount due to you and will confirm the query resolved.
Thank you for your valued support to Tracker.
Maroba Kekana
Tracker Connect
Best regards,