Poor client experience

On the 30/09 between 4 and 5 pm, I received a call on my cell from an agent of tracker...I advised her I wasn't interested at the moment and she should call after end October. Her manager who ls name is Kelly (who was obviously listening in) abruptly jumped in on the same call and started asking me a series of questions on why I want to wait and was prompting me to commit to being quoted. I explained clearly to him that the timing is off as my mind is on studies and I can only make commitments to anything from November. He proceeded to be aggressive and his tone escalated , and I told him he is overstepping and forcing me to a quote which feels like they just want numbers of leads. I told him I'm in business as well and that's not the easy he should approach clients and he was abrasive enough to tell me not all business operate the same ??

Firstly, **** that approach, Kelly, and secondly go get some schooling on how to treat clients. You called me you should be humble in the fact that I didn't say no, I said call me end October which is a decent lead in itself.

I want tracker to investigate this , and give me feedback because I promised Kelly that he would get repercussion for his poor customer approach.

I definitely will be going to social media for this one. I was unable to report this sooner as I was engaged in studies.

I want action on this.