Poor after service.

I bought a vehicle that already had a tracker unit installed into the vehicle. I was contacted to arrange a new instalation of a unit into the vehicle also. When I decided to sell the vehicle to a family member, tracker contacted him aswell to activte one of the units on his name. They refuse to tell him who the previous owner was of the tracker contract and due to that they activated the wrong unit onto his name. Its been more that more than two months now that tracker cannot sort out this query!! And I must keep on paying the R216 every month untill they get this resolved. Everytime I call them I must re-explain the whole senario to them, just so they can open a new case. They do not give me any feedback and do not contact me in any way. And every month it costs me unnessasary money.