PLEASE TRY YOUR BEST AVOID THIS COMPANY
<p>5 years ago I signed up with tracker for R99.00 month with free installation on a two year contract I signed up for two of these packages. I was driving a 2001 Mazda Drifter and my wife had a 1991 Uno at the time, Two years went by eventually I sold the Uno and I notified tracker the new owner want to continue with the service and gave them her details.Last year April I sold the Mazda and bought a Ford Ranger when I notice I am still paying for the Uno so I contacted the service desk notifying them that I am no longer in posesion of either of these vechiles the advisor gave me the email adress to send my cancellation to 3 day later they rep**** and said they cant work off, of the insurence refrence numbers only I must supply them with my ID Number and other information as well. I did that and never thought of it again June 2016 I was deleting emails when I saw an invoice for R512 for Tracker I phoned the advisor appoligised stating the must have been a delay on their end she will rectify it imediatly . Following month samething month after that samething.October I went to to my bank and revirsed the charges , did the same in November & Decemeber .Janaury 2017 i recived a phone call from a debt collection agency I said to them I will pay the out standing amount if they could close the account which they told me would be the case I pay R1100 and something rand .This morning the same debt agency phoned me thanking me for my payment but now i must pay a settlement payment . I think I was more than fare in this matter so if you are concidering a tracking device pick Matrix ,Netstar any company but Tracker once you sign on that line this COMPANY WILL NOT GIVE YOU AN CANCELLATION OPTION!!!!!!</p>
Good day Louis Nel.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Good day Louis Nel.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
