KP
Karien P
1 reviews | Active since Aug 2013
24 Feb 2026, 15:08
PLEASE READ THE FINE PRINT!
PLEASE do not use Tracker in South Africa. It is the biggest **** and all in their contractual fine print. You can’t cancel even if you sell your vehicle. They bind you with either a 36-month contract or a R1500 penalty termination fee if you sell the car. They then had the audacity to state that there is a further 28-day notice period for which I had to pay an additional amount. So sad when companies become greedy. Their customer service team reached out, unfortunately it all just a facade and not offering a real solution or meet half way.
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Replies (2)
Tracker Connect's replyOfficial
24 Feb 2026, 15:15Good day Karien Penderis,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply24 Feb 2026, 15:15
Official
Good day Karien Penderis,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
24 Feb 2026, 15:30 Good day Karien Penderis,
We confirm having contacted you as per the previous post received and as telephonically confirmed a resolution to your concern has been raised. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply24 Feb 2026, 15:30
Official
Good day Karien Penderis,
We confirm having contacted you as per the previous post received and as telephonically confirmed a resolution to your concern has been raised. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect