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K.S. NAIDOO

1 reviews | Active since May 2021

03 Sept 2026, 11:02

Personal information compromised P9

I received a Gmail and sms message yesterday at 8.05pm. It reads as follows:" FNB:- Debi Check debit order mandate was canceled by your service provider. For queries contact Tracker Connect Pty Ltd. FNB, a Div of FRB Ltd" . I phoned tracker this morning and their response, everything is fine on our side contact your bank. This response is unacceptable from tracker. I have a serious concern that my Gmail telephone no and bank I bank with have been already compromised. I am not sure what other personal info of mine have been compromised. I have been with tracker for 10 yrs and seriously considering a cancellation. No further response as promised by tracker is forthcoming. It's seems they really don't care about their clients.

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Replies (2)
Tracker Connect
Tracker Connect's reply03 Sept 2026, 11:17
Official
Good day K.S NAIDOO,

Thank you for reaching out and raising your concerns to us.

We understand the concerns regarding the matter and how unsettled you find the message and the service provided when you called to gain clarity on the occurrence.

Kindly allow us some time to investigate the matter and find a resolution to the concerns.

we will revert to you soon.

Thank you
Tracker Connect.^BM

Best regards,

Tracker Connect
Tracker Connect's reply03 Sept 2026, 13:56
Official
Good day Mr Naidoo, 

Kindly note that we have tried to contact you however, your your phone rings for a long time then drop. 

Feedback has been provided to you via email. 

We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect^SM

Best regards,