1 reviews | Active since Jan 2016
Paymnet made and no service provided
<p>I made a payment directly into your fnb account and sent proof of payment today and your call centre says to wait 3 days before services will be resumed. Why such a delay if pahment made and proof of payment sent? And will I be refunded for the days the service is not active?</p>
Good day Cwayita,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Innocentia Maluleke
Good day Cwayita,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Innocentia Maluleke
Good Day Mrs Kalenga,
This is a confirmation that we have resolved your query and sent you an email confirming this.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Good Day Mrs Kalenga,
This is a confirmation that we have resolved your query and sent you an email confirming this.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care