RH
Renate H
1 reviews | Active since Jan 2021
19 Sept 2022, 12:44
Paying for NO Service
I have a key tag which i have had issues with since day 1. Tracker have replaced key tag 3 or 4 times... And yet today i start the car with my spare key without key tag and guess what..... Tracker have once again informed me they are not picking up a key tag. I would like a full refund as i am paying for nothing... This is not acceptable. I have been complaining ftom the start that there is a problem with the key tag system.
Will someone Please contact me so that this can be resolved and i can be refunded in full.
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Replies (2)
Tracker Connect's replyOfficial
19 Sept 2022, 13:36Good Day Renate,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply19 Sept 2022, 13:36
Official
Good Day Renate,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
21 Sept 2022, 11:26Good Day Renate,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply21 Sept 2022, 11:26
Official
Good Day Renate,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect