mM
merime M
1 reviews | Active since Sept 2014
14 Feb 2022, 18:43
Paying for a contract I didn't sign
I have purchased a new vehicle and tracking device has been installed. I was informed that I would need to contact tracker directly to select which plan I would like.
Today I received an email and sms stating I am on the care package (which I did not agree on and have not signed any paperwork/contract). Then a Debi mandate request on my FNB app for tracker for a date that I didn't agree on at a value value of 800 odd Rands.
Can this be resolved as this is not something I have agreed on.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
15 Feb 2022, 07:38Good day Megan
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect's reply15 Feb 2022, 07:38
Official
Good day Megan
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect's replyOfficial
15 Feb 2022, 11:04Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker team
Tracker Connect's reply15 Feb 2022, 11:04
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker team
mM
merime M's updateReviewer Update
15 Feb 2022, 14:47Thank you Itikeng for all your assistance.
Much appreciated
Much appreciated
mM
merime M's update15 Feb 2022, 14:47
Reviewer Update
Thank you Itikeng for all your assistance.
Much appreciated
Much appreciated