Pay back my money and cancel my subscription.

This company is the worst ever. I tried to enquire about the big debits going off my account without them informing me instead, I was sent a lousy email about my outstanding balance and that is why they double debited. No statement, no nothing to check what I owe and what is outstanding. Even if I missed a payment, noone ever told me that I would be double debited. I never agreed to this and now noone is getting back to me to help resolve these monies they keep taking off my account. I am beyond furious and want out as I am paying waaaaaaaay too much anyway. Over R250 for tracker this day and age is more than an over charge. No customer service, no communication and no empathy when dealing with customers, yet they are quick to quadruple their debit on your account. I want my money back now and cancel your nonsense service.