MP
Melissa P

1 reviews | Active since Mar 2026

13 Apr 2018, 08:33

Pathetic / Useless Service - you cant even tell me where the **** is my car

I am ****en tired of your service, i have being having endless problems with you from the time i took tracker with you, firstly i have called numerous times about me not getting notifications when i remove my battery from my car, was told technician is going to come out. Never ever ****en did, i stopped paying for the pathetic service from you and my tracker got suspended, i decided to give it ago again, i paid the outstanding amount on 04/04/2018, i called yesterday for you to tell me wheres my car, and you could not, apparently an email was sent to credit control on 09/04/2018 for them to remove suspension which they didnt, thats why they cant tell me where is my car,so if i didnt call in, my suspension would not automactically be removed? the agent then said it will take 3 hours for me to be able to see wheres my car, i then call in on 13/04/2018 at 8:15 to ask you to see wheres my car? Guess what you still cant tell me where is my car, is this ****en service or what and then now you want to send a technician out to sort my unit, i have been complaining about this how long and now you feel you need to send a technician out immediately, i dont want your service, come and remove your piece of junk out of my car and cancel my contract with you. i am paying for what ****en service, basically im giving you free money, mxm, come take your **** out my car, i will be going to my lawyers, cos i am gatvol with you

0
Replies (3)
Tracker Connect
Tracker Connect's reply13 Apr 2018, 08:35
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

MP
Melissa P's update16 Apr 2018, 10:38
Reviewer Update
And still i wait for a technician or whoever to contact me for a technician to come out, LOLS your service stinks, i am taking this further - will be reporting to the OMBUDSMAN
Tracker Connect
Tracker Connect's reply29 May 2018, 11:55
Official

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Regards,

Tracker Customer Care