RS
Riyaad S

1 reviews | Active since Jan 2019

16 Apr 2021, 14:57

Pathetic TRACKER SERVICE - unable to finalize cancellation

I cancelled my tracker subscription in Feb 2021. It is now April 2021 and I am still trying cancel my subscription. I have dealt with a total of 4 different people ( call centre agents) who each appear to have no idea where the other agent left off. I have requested to be re-embursed for the .months I co continued to be debited and as a result forwarded emails as proof of cancellation request to Prudence Mxesho. I have also emailed *** ; ***.

The detials to my query is ATTENTION:Prudence Mxesho Customer Services Agent_Tracker account number: CLI*** - SALIE, RIYAAD

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Replies (1)
Tracker Connect
Tracker Connect's reply16 Apr 2021, 15:40
Official
Good day Riyaad,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect