Pathetic Tracker service

I do not even want to give a star but unfortunately her is not such an option.

I am with Tracker now for 2 years. My contract ends only in November of this year. I wanted to cancelled it before but they do not give me an option for compensation.

Ever since the tracker devices are installed in my vehicle, it is just trouble and frustration from day one. The second device does not work and does not respond - so they tell me-. Technicians are send out to come and fix the problem but it still exist.

1. My frustration from the day of installation is that tracker phone me. When I answer it is a computer voice telling me to hold the line. This goes on for approximately 3 minutes. Then they just want to know if I am alright . If I do mot answer the same computor voice calls all my relatives. Doesn't matter the time of the day or night. 2. After all this calls they will suggest sending a technician to come and fix the problem, This already happened now four times. They will strip my car in front, do something there.... Then the device does not work, then it is the battery, Then the device again and so it goes on. 3. Everytime they want to come and work on my car I have to take a day unpaid leave. I have a hugh loss of income due to this. 4. My car started to rattle where they keep stripping the vehicle. I am up with this. 5. Now, Tracker keep phoning me, telling me they want to come and do an investigation on my vehicle again because it does not respond. I agreed and they made an appointment the first time for 08:00. They changed it to 08:45. And do you know what??? The technician did not arrive. Phoning me and telling me he does not know where I am staying...... Really? He never arrived. 6. Tracker phoned last week, making another appointment for today at 08:00. And you will not believe it. No technician arrived. .... I 7. I phoned 6 times this morning. Trying to speak to a manager to explain I do not want their services anymore. Four of the calls are more than 20minutes long. Just holding the line, cutting the calls. No response with any help. The so called managers do not want to assist me with my queries. 8. Brain Couch a supervisor promied to phione in 5 minutes but did not. I phoned again and demnd to speak tomthe so called manager Rakoto Phora. 9. Rakoto answered and do not have a solution to fix everything. And also does not want to cancel my contract without penalties. All I WANT IS FOR THIS CONTRACT TO BE CANCELLED. 10. I will never recommend Tracker to anybody.