ZM
Zaakirah M
1 reviews | Active since Jul 2022
08 Jul 2024, 08:24
Pathetic tracker service
Would never recommend TRACKER to anyone. Pathetic service on a daily basis. App takes forever to login. App fails to monitor correctly when ignition is off. Tracker changed my unit and failed to update the app and status. It's been 4 Days now. My app is still showing my old unit status. I have around 8 contracts. Time to cancel.
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
08 Jul 2024, 08:34 Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's reply08 Jul 2024, 08:34
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's replyOfficial
08 Jul 2024, 10:12Good day Z Mahomed,
This is to confirm that we have contacted you and would revert to you within 2 hours.
Thank you
Tracker Connect.
This is to confirm that we have contacted you and would revert to you within 2 hours.
Thank you
Tracker Connect.
Tracker Connect's reply08 Jul 2024, 10:12
Official
Good day Z Mahomed,
This is to confirm that we have contacted you and would revert to you within 2 hours.
Thank you
Tracker Connect.
This is to confirm that we have contacted you and would revert to you within 2 hours.
Thank you
Tracker Connect.
Tracker Connect's replyOfficial
10 Jul 2024, 08:43Good day Zaakirah Mahomed,
This is to confirm that Tracker has contacted and assisted you.
We have also sent you a follow email to request further information from yourself.
We will await your response.
Thank you
Tracker Connect
This is to confirm that Tracker has contacted and assisted you.
We have also sent you a follow email to request further information from yourself.
We will await your response.
Thank you
Tracker Connect
Tracker Connect's reply10 Jul 2024, 08:43
Official
Good day Zaakirah Mahomed,
This is to confirm that Tracker has contacted and assisted you.
We have also sent you a follow email to request further information from yourself.
We will await your response.
Thank you
Tracker Connect
This is to confirm that Tracker has contacted and assisted you.
We have also sent you a follow email to request further information from yourself.
We will await your response.
Thank you
Tracker Connect
ZM
Zaakirah M's updateReviewer Update
24 Aug 2024, 08:32Thank you for replacing the unit. I hope there will be no issues going forward.
ZM
Zaakirah M's update24 Aug 2024, 08:32
Reviewer Update
Thank you for replacing the unit. I hope there will be no issues going forward.
Tracker Connect's replyOfficial
24 Aug 2024, 10:16Good day Zaakirah Mahomed,
Thank you, please do not hesitate to reach out if you need any assistance from Tracker
Thank You
Tracker connect
Thank you, please do not hesitate to reach out if you need any assistance from Tracker
Thank You
Tracker connect
Tracker Connect's reply24 Aug 2024, 10:16
Official
Good day Zaakirah Mahomed,
Thank you, please do not hesitate to reach out if you need any assistance from Tracker
Thank You
Tracker connect
Thank you, please do not hesitate to reach out if you need any assistance from Tracker
Thank You
Tracker connect