NN
Naledi N

1 reviews | Active since Apr 2021

10 Nov 2025, 08:13

Pathetic tracker company

I got a letter of suspension of my account from Tracker. As mentioned I had salary issues but you wouldn’t care akere, all that matters is the business you’re doing and money. I had said I will pay the balance but I will not pay R1500 for tracker, not a chance. It went down to R1100, now it’s back to that stupid R1400. I will not pay R1500, take it back to R1100 that I queried. You guys enjoy milking consumers and now I’m stuck in this stupid contract. After this I WILL BE CANCELLING tracker. Nothing screams pathetic like this company. I request a call back to resolve this TODAY

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Replies (10)
Tracker Connect
Tracker Connect's reply10 Nov 2025, 08:14
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect

Best regards,

NN
Naledi N's update10 Nov 2025, 08:23
Reviewer Update
I would like a call back by 10am. I will pay the R1100 and my services WILL be restored. I will be cancelling this pathetic company though end of Nov. I will NOT be bul**** by Tracker that I can’t get out of a contract when my policy was cancelled and I wasn’t told sufficiently which one. Now I’ve got this unnecessary amount that is being demanded by tracker. I request a call back and NOT from the consultants, but from the pathetic finance department. I HOPE IT IS CLEAR
Tracker Connect
Tracker Connect's reply10 Nov 2025, 08:36
Official
 Good day Naledi Ngqambela, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect 

Best regards,

NN
Naledi N's update10 Nov 2025, 08:48
Reviewer Update
I’ve already spoken to someone about your dumb receipts that you have record. I don’t need that conversation again cause I won Lee repeating myself. You as a company make sure you protect yourself, AS ALWAYS and NOT the consumer. You WILL provide a call by 10am. If not, don’t bother. We shall meet in the court of the law. I will NOT be taken for a ride by yourselves. This is a different conversation.
NN
Naledi N's update10 Nov 2025, 10:01
Reviewer Update
I asked for a call back by 10am but obviously this pathetic company would never take a customer serious and make the call. I had to call myself and still be told they are investigating. What’s being investigated?
Tracker Connect
Tracker Connect's reply10 Nov 2025, 10:08
Official
Good day Naledi Ngqambela, 

We tried to reach you to assist with your concern however your phone rings to voicemail.

Please call us back ***.

Tracker Connect. 

Best regards,

NN
Naledi N's update10 Nov 2025, 10:16
Reviewer Update
I asked to be called by 10am for a reason, I have a BUSY day but everything is always about Tracker. I will not call back, you will keep trying to call. I asked politely to be called back before 10am, now it’s my problem AGAIN to call back? I’m sorry but you guys are utterly disrespectful to me now. I had to text on this platform to say I asked for a call.
Tracker Connect
Tracker Connect's reply10 Nov 2025, 11:10
Official
Good day Naledi, 

An email was sent to you to address your concerns, but you mentioned that you were busy at the time.

Please have a look at it when you get a chance so that we can resolve the matter and assist you further. 

 Tracker Connect. 

Best regards,

NN
Naledi N's update10 Nov 2025, 13:10
Reviewer Update
Because I asked you guys to call before 10am not because I was busy. You still dragged your feet and only waited for me to send a message on Hello Peter. TAKE ACCOUNTABILITY FOR ONCE THAT YOU ARE PATHETIC AS A COMPANY. I will NOT take blame for you not following instructions.

Your consultant just sent banking details. No CARE in the word about everything else I was addressing, including his APPALLING service that I’ve been receiving. AS ALWAYS, all that matters is money and NOTHING ELSE !

YOU ARE NOT DOING ME A FAVOUR, REMEMBER THAT !
Tracker Connect
Tracker Connect's reply10 Nov 2025, 14:52
Official
Good day, 

We confirm an email was sent to you to assist further and you are being assisted. Your finance related matter was also explained.

Tracker Connect.

Best regards,