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Naledi N
1 reviews | Active since Apr 2021
27 Oct 2025, 18:00
Pathetic tracker
My policy was cancelled by Tracker some months ago, which I understood because I couldn’t pay anymore since I had serious salary issues at work. However, I keep receiving statements and messages to say I’m in arrears. CAN THIS STOP RIGHT NOW? My policy was cancelled, why’s the money in arrears piling up ? I’ve told your consultants to stop sending me emails about this. Tracker CANCELLED my policy so can it remain that way???
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
28 Oct 2025, 07:32Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply28 Oct 2025, 07:32
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
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Naledi N's updateReviewer Update
28 Oct 2025, 10:11My tracker was cancelled in June. So I shouldn’t be billed for July, Aug, September and October. What’s the feedback? I won’t pay for those months, unfortunately should I decide to reinstate my policy with your organisation. No one has called me back to discuss this.
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Naledi N's update28 Oct 2025, 10:11
Reviewer Update
My tracker was cancelled in June. So I shouldn’t be billed for July, Aug, September and October. What’s the feedback? I won’t pay for those months, unfortunately should I decide to reinstate my policy with your organisation. No one has called me back to discuss this.
Tracker Connect's replyOfficial
28 Oct 2025, 12:27Hi Naledi,
This is to confirm that we have contacted you and we are assisting.
Thank you
Tracker Connect
This is to confirm that we have contacted you and we are assisting.
Thank you
Tracker Connect
Tracker Connect's reply28 Oct 2025, 12:27
Official
Hi Naledi,
This is to confirm that we have contacted you and we are assisting.
Thank you
Tracker Connect
This is to confirm that we have contacted you and we are assisting.
Thank you
Tracker Connect
Tracker Connect's replyOfficial
29 Oct 2025, 12:11Hi Naledi,
The message is to confirm that we have emailed you the resolution of your query.
We await further communication from yourself
Thank you
Tracker Connect
The message is to confirm that we have emailed you the resolution of your query.
We await further communication from yourself
Thank you
Tracker Connect
Tracker Connect's reply29 Oct 2025, 12:11
Official
Hi Naledi,
The message is to confirm that we have emailed you the resolution of your query.
We await further communication from yourself
Thank you
Tracker Connect
The message is to confirm that we have emailed you the resolution of your query.
We await further communication from yourself
Thank you
Tracker Connect
Tracker Connect's replyOfficial
29 Oct 2025, 15:39Good day Naledi Ngqambela, We confirm having emailed you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Tracker Connect's reply29 Oct 2025, 15:39
Official
Good day Naledi Ngqambela, We confirm having emailed you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect