NG
Natasha G

1 reviews | Active since Jan 2019

29 Jan 2024, 15:00

Pathetic Services

Tracker is Useless I have been trying to get hold of them over the last 2 weeks and every time I have to hold on for over an hour without talking to anyone, I am currently on hold for over an hour. While holding I tried to contact an agent on their website and still haven't spoken to anyone.

This is ridiculous I mean really.... the service you offer your clients are pathetic

0
Replies (2)
Tracker Connect
Tracker Connect's reply29 Jan 2024, 15:39
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply30 Jan 2024, 09:04
Official
Good day Natasha,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect