ASE
Al-kabeer Shaik Essop

1 reviews | Active since Dec 2015

02 Jul 2024, 06:18

PATHETIC SERVICE TO CANCEL, ONCE AGAIN!!!!!!

I wrote a review last month about the pathetic service from Tracker Connect, as we requested to cancel our contract in 2023 because we relocated abroad. Contract was not canceled and we were getting debited, even after the car was sold. We were finally given a settlement letter to which we paid in full and guess what?? we still got debited the monthly charge!!! after writing to Hellopeter, someone did contact us to resolve this and says that the person who gave us the settlement, was incorrect and also, we will still be debited for May. Guess what??? IT IS NOW JULY AND WE STILL RECEIVED A DEBIT. LIKE *** TRACKER CONNECT???? ARE YOU GUYS SO PATHETIC AND USELESS???? I HAVE NEVER IN MY LIFE SEEN A MORE USELESS COMPANY THAN YOU, WHEN IT COMES TO CANCELATIONS. ITS LIKE YOU ARE RUNNING A RACE WITH TELKOM CANCELATION AND YOU ARE WINNING. GET THIS DAMN CONTRACT CANCELED IMMEDIATELTY!!!!!!

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Replies (3)
Tracker Connect
Tracker Connect's reply02 Jul 2024, 07:36
Official
Good day Mr. Essop, 

We will contact the account holder via email. 

Regards 
ASE
Al-kabeer Shaik Essop's update02 Jul 2024, 08:23
Reviewer Update
Dont waste your time and our time please. We will be putting a stop order to all debit orders from you and await for my wifes account to be refunded! you guys reply when it suits you. Atleast 4 or 5 days later. What a useless company
Tracker Connect
Tracker Connect's reply03 Jul 2024, 07:17
Official
Good day, 

This is to confirm that Tracker has contacted the account holder, and we would like to apologise for any miscommunication that has occurred. 

Thank You 
Tracker Connect