TN
Thobeka N
1 reviews | Active since Nov 2015
28 Sept 2021, 15:19
Pathetic service!!!! ****s!!!
I am soo disappointed with the service I am receiving from Tracker, they treat me like I am not paying for their service. I am extremely disappointed in the way they handling my case and how they do not even care. I have gotten the worse service,...5 phone calls to your Call Centre and 5 days later and I am still waiting for the for their technician to come and inspect my device, my tracker last tracked on the 19/09/2021. Everytime when i call they keep saying they will check and call me back but not eben one one call from them...im not paying next month fee until my device is sorted !!!!!
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Replies (2)
Tracker Connect's replyOfficial
30 Sept 2021, 08:53Good Day Thobeka,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply30 Sept 2021, 08:53
Official
Good Day Thobeka,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
30 Sept 2021, 13:10Good day Thobeka,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply30 Sept 2021, 13:10
Official
Good day Thobeka,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect