CG
Chantal G
1 reviews | Active since Mar 2023
29 Mar 2023, 14:39
Pathetic Service from Tracker Connect is frustrating
MCS Debt Recovery and Tracker Connect - I never thought anything could be worse than the service I have been getting from Tracker Connect. I have been a customer of tracker for 8 years and have been trying to cancel my subscription with them for almost a year now. I keep getting phone calls and threatening emails regarding outstanding payments as I have been returning the debit orders which was supposed to be stopped by Tracker. No one is responding to my emails and although I have sent all my emails to the Legal department they still carry on. Pathetic service to say the least.
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Replies (2)
Tracker Connect's replyOfficial
29 Mar 2023, 14:55Good Day Chantal,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply29 Mar 2023, 14:55
Official
Good Day Chantal,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
29 Mar 2023, 15:26Good Day Chantal,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply29 Mar 2023, 15:26
Official
Good Day Chantal,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect