KH
Kenneth H

1 reviews | Active since Jan 2023

22 Jul 2023, 12:36

Pathetic Service Experience

Pathetic service experience when my vehicle disappeared from the Tracker Connect app and not getting promised updates from the call centre supervisor.

0
Replies (3)
Tracker Connect
Tracker Connect's reply22 Jul 2023, 13:00
Official
Good day Kenneth,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect


Tracker Connect
Tracker Connect's reply22 Jul 2023, 13:20
Official
Good day Kenneth,

We confirm having made contact with you.
  
We would like to take this opportunity to thank you for doing business with our Company. 
  
If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards 
Tracker connect
KH
Kenneth H's update22 Jul 2023, 13:43
Reviewer Update
Service recovery was done