PM
Phumudzo M
1 reviews | Active since Mar 2017
23 Aug 2020, 10:43
Pathetic service
I have a tracking unit with tracker and which has been faulty since the 31st of july 2020 to date I have been in contact with tracker to sort out the faulty unit going back and forth and provided them with all the details they requested from me but are still failing to fix my unit. I have been communicating with Thulile Magudulela and whom o find not very helpful and takes forever to get back to you and clearly doesn't answer all your questions . Come month end they debit without delay but can never play their part in resolving problems .
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Replies (2)
Tracker Connect's replyOfficial
24 Aug 2020, 07:54Good Day Phumudzo M
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply24 Aug 2020, 07:54
Official
Good Day Phumudzo M
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
25 Aug 2020, 11:41Good Day Phumudzo M,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply25 Aug 2020, 11:41
Official
Good Day Phumudzo M,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect