1 reviews | Active since May 2017

26 Oct 2018, 16:12

Pathetic service delivery

Have a tracker for 2 years and 3 months. Purchased a new vehicle today. Now i need to pay R1170 before they will fit a new unit in my vehicle. Had 3 calls from different agents. I asked them to get the fist lady that i dealt with to return my call. I don't have the time to start the whole process with a new person every time. Now i receive a message that they canceled my request. Pathetic service!

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Replies (2)
Tracker Connect
Tracker Connect's reply27 Oct 2018, 08:57
Official

Good day Wilie van Zyl,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply27 Oct 2018, 10:18
Official

Good day Willie van Zyl,

We confirm having contacted and assisted you accordingly.

For further assistance, please contact Tracker on ***.

Regards,

Tracker Customer Care