RN
Rubashini N

1 reviews | Active since May 2021

27 May 2021, 08:43

Pathetic service

I need to cancel my service with Tracker. The call centre agent was so unhelpful.

Now I have been in the service industry for years and know what customer service entails as well as security but what I got was shameful.

Ironically the debit order has gone of my bank account for months yet they cannot verify my profile, so how is it possible that you were able to put a debit order in place if my profile does not match?

Contact me urgently to resolve this matter!

0
Replies (1)
Tracker Connect
Tracker Connect's reply27 May 2021, 10:11
Official
Good day,  We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
 It is our intent to help you reach a prompt resolution of this matter. 
 
 We will revert to you shortly. 

Tracker Connect