TR
Tshifhiwa R

1 reviews | Active since Mar 2018

07 May 2024, 08:36

Pathetic service

I have spoken with a horrible client agent who was rude over the phone.

I had a situation where I wanted to talk to Sindisiwe Simelane and she kept on pushing to talk to me and she does not understand my situation.

She also told me to hung up and phone again I want to cancel my subscription I cannot be treated like a hooligan.

PATHETIC SERVICE AND NOT COMPETENT SALES AGENT Rachel Madikane such a babarian agent who does not even know about product

0
Replies (3)
Tracker Connect
Tracker Connect's reply07 May 2024, 08:37
Official
 Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 

TR
Tshifhiwa R's update07 May 2024, 11:27
Reviewer Update
I was promised to be called at 11 now it is 11:26 still there is no feedback, I would rather go to the better tracking company
Tracker Connect
Tracker Connect's reply09 May 2024, 09:02
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect