Pathetic service and company

Item: Tracker Connect
Rating: 1
Author: Naledi N

I owed Tracker R1700 and paid it last month. And now cause they stopped the whole thing, now their device is not tracking my device. It’s my admin to fill in stuff they send on emails. Why is it that when you STOP my policy you automatically adjust the information I had provided when I joined Tracker? Every single day I have reasons to cancel this pathetic service. Whose admin must it be now because I didn’t stop the service, you did ! I need someone to give me a cal back TODAY regarding this

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

07 Jan 2026, 09:50

Good day Naledi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's reply07 Jan 2026, 09:50

Official

Good day Naledi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's replyOfficial

08 Jan 2026, 15:21

Good day Naledi Ngqambela,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Thank you.

Tracker Connect's reply08 Jan 2026, 15:21