SC
Sean C
1 reviews | Active since Dec 2018
07 Dec 2018, 08:32
Pathetic Service
Was charged installation fees to replace a faulty unit which was still under warranty. Have sent 6 mails and spoken to 2 customer care consultants which took over ten minutes from my cell phone who promise to get back to you but never do.
Even the Head office number goes straight back to customer care. I have been battling for over a week to resolve this! Really annoyed now.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
07 Dec 2018, 09:21We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
Tracker Connect
Best regards,
Tracker Connect's reply07 Dec 2018, 09:21
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
12 Dec 2018, 09:25 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
Best regards,
Tracker Connect's reply12 Dec 2018, 09:25
Official
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect Team
Best regards,