LB
Leon B

1 reviews | Active since Apr 2017

24 Apr 2017, 14:21

Pathetic service

<p>Ive got 6 trackers installed in my vehicles when i was sold the product i was told R1200 if u cancel in 1st year R800 cancel in 2nd year R400 in 3rd year now after 11 months with one sustem ive sold one vehicle i get told by a very very arrogent person at tracker R4900 to cancel contract.</p> <p> </p> <p>So now i totally think its pathetic because tracker is for always off line and no service but we must pay and now customers get treated like this, its pathetic and believe me im cancelling all bussiness with tracker SA.</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply24 Apr 2017, 14:28
Official

Good day Leon Beyers,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Brian Khumalo

Tracker Customer Care

Tracker Connect
Tracker Connect's reply25 Apr 2017, 15:01
Official

Good day Leon Beyers,

Thank you for taking my call.

We confirm to have contacted you and assisted you.

Kind regards,

Brian Khumalo

Tracker Customer Care