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Phumudzo M
1 reviews | Active since Mar 2017
15 Sept 2024, 20:08
Pathetic service.
I received my yearly annual increase but this time the increase was very high, so I called tracker for clarity but the lines were busy so I sent an email which thru acknowledged with work item ***3 on the 3rd of September 2024, it's been 9 working days I have not had a respond from tracker. For a tracking company their service is pathetic as this is not the first encounter I have with tracker, everytime I have a query it's always a mission to have tracker cooperate, I am of the opinion that they have no regard for their clients except filling their pockets.
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Replies (2)
Tracker Connect's replyOfficial
16 Sept 2024, 07:52Good day Phumudzo.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply16 Sept 2024, 07:52
Official
Good day Phumudzo.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
16 Sept 2024, 15:16Good day Phumudzo,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been addressed.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been addressed.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply16 Sept 2024, 15:16
Official
Good day Phumudzo,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been addressed.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been addressed.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect