SH
Shaneen H
1 reviews | Active since Apr 2018
25 Mar 2022, 09:08
PATHETIC CUSTOMER SERVICE
My debit order bounced last month, due to a fault from their side and I sent over 7/8 emails asking them to confirm their banking details as it is registered as Capitec account but its FNB on the invoice- no response for over 3/4 weeks only now when it's month end - they quick to debit me twice plus they charged me unfairly for late fees.
Pathetic customer service! They have no urgency when you email them, and they supposed to be a tracking company with quick responses? Absolutely Pathetic!
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Tracker Connect's replyOfficial
25 Mar 2022, 09:29Hi Shaneen,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply25 Mar 2022, 09:29
Official
Hi Shaneen,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect