Pathetic customer service

<p>I was booked for an appointment on the 03.10.16to install my tracker unit and everything was confirmed. As I went there on my appointment time tracker says my appointment was postponed for the 04.10.16 I was not informed in any way that my appointment was moved. I then spoke to the installation support supervisor Ashinie Ragobeer who said she did inform me by sms, which I did not receive and asked her for proof but still waiting for the e-mail. She then said she can accommodate me after hours or tomorrow but I specifically chose this date due to me knowing that I will only be free today and my insurance requires the tracker unit installed also I did not have a closed area at my premises but she did not want to acknowledge any of that. She was rude and not very understanding nor trying in any which way to make me feel more accommodated. She was saying she can't do anything more. For a supervisor her communication and understanding s****s are really pathetic and tracker for not informing me promptly is really disappointing.</p> <p>Tracker customer service is bad and pathetic and will definitely not be recommended by me to anyone.</p>