Pathetic customer service !!!!

<p>Worst customer service I have ever received! I sent numerous call backs on Thursday the 12 May to which nobody contacted me . I eventually called on my own and spoke to a gentlemen by ur name of Darlunton Sibanda. He assisted me and sent me the relevant documents. I then completed them and emailed them to him like he asked, I got no response whatsoever from him. On Sa****ay the 14 May I eventually got a call from tracker which was a follow up to my initial call back on the 12/05. The gentleman who called goes by the name of Riaan Bhailall . I explained to the salesman what had happened and that I have sent through the relevant forms But the person who was supposed to assist me hasn't contacted me. He then said to me his sorru and he will assist me. I then forwarded the application to Riaan. He spoke to me over the phone for a number of minutes took down all my necessary information and had even sent me a welcome pack as well as a membership number. I was told by this man that I will be contacted regarding the fitment of my unit. Up until this day I have received no feedback. I have sent through Two emails to Riaan firstly expressing my concern over the delay, secondly how angry and frustrated I am as nobody is actually assisting me! Once again I have not gotten and response to my emails either! I find this level of service to be unacceptable. I am cancelling my contract with tracker and will have absolutely no dealing with them ever again. I would think that service regarding a tracker would be taken as a matter of urgency but clearly not. Poor poor service </p>