PATHETIC APALLING SERVICE

I NEED CHENNAN VENTER TO CALL ME ASAP.

YOU GUYS MESSED UP MY BILLING AND NOW IM TOLD ITS TOLD ITS TOO LATE NOW AS THE DEBIT ORDER IS SCHEDULED ON THE 27TH MAY ? PLEASE NOTE THIS DEBIT ORDER WILL BE REVERSED . AND IM DEF TAKING THIS FURTHER AS I RECORDED THE CONVERSATION WITH THE CONSULTANT I JUST SPOKE TO. I MEAN MY PLAN IS R119 I "joined" YOU GUYS ON THE 9TH MAY. HOW POSSIBLE IS IT TO PAY MORE THAN R369 IF YOU CHARGING PRO RATA THIS MONTH???DO YOU GUYS UNDERSTAND WHAT YOU DOING THERE ???? THIS IS NOT MY FIRST COMPLAINT HERE AND WONT BE THE LAST TILL YOU GET YOUR ACT TOGETHER . I REGRET JOINING YOU GUYS . I NEED CHENNAN TO CALL ME COS HE SAID MY ACCOUNT IS SORTED . WHAT THE HELL IS THIS ???