KK
Khanyi K

1 reviews | Active since Oct 2009

03 Nov 2020, 15:30

Pathetic and ***** service

this company just know how to reap off people, i bought a new car and requested for a quote i was qouted R119 and was paying the similar amount for the previous car, so i have another car with them already and the sales person told me i will iony R119 monthly and agreed to take the contract and she also requested for me to upgrade the existing one but to my suprise my invoice was over R700 for both the cars , when i call to make enquiries i am told that i am still pay for previous contract, what i don't understand is the ridiculous amount they are charging me and the lies they told me and why i am paying for two contracts for one car. and why i was told i will pay R119 for each car and now im paying around R700, i should have opted fr cartrack R99 instead and they bind you to their stupid contract knowing exactly they wll do this to you, i'm so angry.

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Replies (2)
Tracker Connect
Tracker Connect's reply04 Nov 2020, 08:01
Official
Good Day Sarafina,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply05 Nov 2020, 09:57
Official
Good Day Sarafina,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect