PATHETIC ACCOUNTS DEPARTMENT

Good day,

I received an email stating the below regarding my Tracker account,: CLI ********** .

'Your Tracker debit order has returned unpaid, kindly make a payment by the 25th of this month '

I am truly sick of Tracker and the account's department's inability to get payment dates right.

I received no confirmation from you after having paid my premium once again at the end of May 2018.

Now I am receiving these incorrectly stated emails.

My payment date is and was always on the first of every month. I do not know how payment was firstly 'unpaid' or secondly, needs to be made by the 25th.

Please rectify this situation ASAP.

Regards