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Sarel E

1 reviews | Active since Dec 2010

06 Feb 2024, 09:06

Pathetic

Why not a Zero-star rating available? NO past experience with this Company was ever pleasant. When calling the call center, you hold on forever listening to boring tunes. You can request a call back, but that doesn't happen either. Then I doesn't even talk about the useless devices, the same vehicle is driving on the same spot for days.... I am DONE with Tracker, moving on now.

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Replies (4)
Tracker Connect
Tracker Connect's reply06 Feb 2024, 09:14
Official
Good day 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 
SE
Sarel E's update06 Feb 2024, 09:15
Reviewer Update
Let's first see to that as communication is not your strong point.
Tracker Connect
Tracker Connect's reply06 Feb 2024, 10:20
Official
Good day,

We confirm having contacted you.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

SE
Sarel E's update06 Feb 2024, 10:41
Reviewer Update
Thanks for the call. Just to confirm, I am cancelling all contracts with Tracker.