Parthetic Service

Pathetic service from a Lady by the name of Nadira at Tracker fitment department. I had my device fitted yesterday 11/10/2018 by a technician. I then called the fitment centre and spoke to Nadira around 14:40pm, to enquire about change on the loggin details (Tracker App) - I did not get any help from her!! She was so misleading and she even gave me empty promise that she will revert and advise further regarding my query. May I please urge the respective personnel who is her senior to take her for training (customer service) or else Tracker might end up loosing customers due to caliber of employee that they have i.e. Nadira. In addition, I have made another call today and spoke to a guy by the name Makhosi... Going forward I'm considering cancelling my contract and rather move on to CARTRACK.