1 reviews | Active since Sept 2010
Painful experience
In the past I had such good dealing with this company, however I had to take out a new Tracker contract for my new car and it's been dismal!
Trying to call the 0860 number is pointless with music playing and then when I asked for an agent to call me back via the website form again all I got was music playing.
I eventually got through and a contract has been taken although it's been almost a week and I'm still waiting for an installer to come out to install the device into my car. I am now having to cancel the contract due to this dismal service offered as well as the fact that my insurer has already given me an extended grace period that cannot be extended any further as sending emails to the info@ address has given me no reply. I am in Thailand at the moment talking this even more frustrating.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect