NT
Nthabiseng T
1 reviews | Active since Dec 2015
30 Apr 2019, 08:38
Overcharged!!
I have taken an additional "product" with Tracker after one of their agents called me to let me know that they have a "special" offer for their "loyal" customers.
The agreement was that I would get a discount on the device that I already had with Tracker since 2014!! The debit order went off last month and to my surprise the discount that I was promised was not implemented! I refuse to pay that much for a tracking device.
I have been calling and and email but no response from Tracker. Please REFUND me and sort out the discount issue!!!!!!!!
Horrible Horrible Service!
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
30 Apr 2019, 08:42We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply30 Apr 2019, 08:42
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
NT
Nthabiseng T's updateReviewer Update
06 May 2019, 08:48One of the Tracker representatives called on the 30th April and promised feedback on the 2nd or 3rd of May.....I'm still waiting
NT
Nthabiseng T's update06 May 2019, 08:48
Reviewer Update
One of the Tracker representatives called on the 30th April and promised feedback on the 2nd or 3rd of May.....I'm still waiting
Tracker Connect's replyOfficial
06 May 2019, 14:47Good day Nthabiseng,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Tracker Connect
Best regards,
Tracker Connect's reply06 May 2019, 14:47
Official
Good day Nthabiseng,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Tracker Connect
Best regards,