1 reviews | Active since Feb 2013
OVER PROMISE AND UNDER DELIVER
<p>2nd unit installed and I can still not track my own vehicle. This problem has been reported several times over n 6 week period. YOU CANT EVEN FIND MY VEHICLE. I have beeb paying for 2months for a serive that i do not have and the problem is still not sorted out. PLEASE HAVE THE UNIT REMOVED FROM MY VEHICLE SO THAT I CAN GET SOMEONE THAT CAN FIND MY VEHICLE FOR A CHANGE.</p>
Good day Marnus Tessa,
Please accept our sincere apologies for the delay in response.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect
Innocentia Maluleke
Good day Marnus Tessa,
Please accept our sincere apologies for the delay in response.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect
Innocentia Maluleke
Hi Marnus,
Thank you for taking my call.
We confirm to have contacted you and preparations are underway to assist with a Service Request.
Thank you for your input in the matter.
Kind regards,
Brian Khumalo
Customer Care Team
Hi Marnus,
Thank you for taking my call.
We confirm to have contacted you and preparations are underway to assist with a Service Request.
Thank you for your input in the matter.
Kind regards,
Brian Khumalo
Customer Care Team
Hi Marnus,
We confirm to have contacted you and assisted you.
Thank you for your patience herein.
Kind regards,
Brian Khumalo
Customer Care Team
Hi Marnus,
We confirm to have contacted you and assisted you.
Thank you for your patience herein.
Kind regards,
Brian Khumalo
Customer Care Team
Thank you Brain Khumalo!
It would have been a 5 star if the problem was sorted out when it was 1st reported via the product support centre.
After the hellopeter review took 1 day to sort out the problem.
Hopefully the information that I relayed to you will prevent other customers experiencing the same problem.
Thank you Brain Khumalo!
It would have been a 5 star if the problem was sorted out when it was 1st reported via the product support centre.
After the hellopeter review took 1 day to sort out the problem.
Hopefully the information that I relayed to you will prevent other customers experiencing the same problem.