JL
Jacques L
1 reviews | Active since Jul 2024
04 Jul 2024, 08:29
over charging for NO WORK DONE
tracker has charged me for a cancellation and two installs for what was supposed to be a transfer of 1 unit. I have now spoken to 4 different support agents, who all said they will correct the issue, but it appears that not one of them understood a simple issue and 1 transfer and no cancellation. I was charged for all of this! go figure. incompetence?
what do I do
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Replies (2)
Tracker Connect's replyOfficial
04 Jul 2024, 10:27Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply04 Jul 2024, 10:27
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
09 Jul 2024, 10:51Good day Mr J Letley,
Tracker confirms have contacted and resolved your concerns.
Thank you for taking our calls and allowing us to assist.
Thank You
Tracker Connect
Tracker confirms have contacted and resolved your concerns.
Thank you for taking our calls and allowing us to assist.
Thank You
Tracker Connect
Tracker Connect's reply09 Jul 2024, 10:51
Official
Good day Mr J Letley,
Tracker confirms have contacted and resolved your concerns.
Thank you for taking our calls and allowing us to assist.
Thank You
Tracker Connect
Tracker confirms have contacted and resolved your concerns.
Thank you for taking our calls and allowing us to assist.
Thank You
Tracker Connect