gG
gerhardkasselman G

1 reviews | Active since Jul 2017

02 Dec 2022, 08:24

Over charging clients.

I would like to cancel my subscription as when I joined 2 months ago no one informed me that I will be charged for each and every notification that I receive. As a result a R200 subscription is costing me close to R800 and I need to consider how many times I can use my car. Poor communication and no customer assistance. I want out.

I wanted to rate them a 0 but I didn't have the option.

0
Replies (4)
Tracker Connect
Tracker Connect's reply02 Dec 2022, 09:25
Official
Good day Gerhard, 

We are in receipt of your query, and we will revert back to you shortly.

it is our intention to assist you in getting a resolution to your concern.

Regards 
Tracker Connect
Tracker Connect's reply02 Dec 2022, 11:10
Official
Good day,

Tracker has been trying to reach you to no avail.

Kindly advise when we can make contact.

Tracker Connect
Tracker Connect
Tracker Connect's reply02 Dec 2022, 11:12
Official
Good day,

Tracker has been trying to reach you to no avail.

Kindly advise when we can make contact.

Tracker Connect
Tracker Connect
Tracker Connect's reply02 Dec 2022, 11:41
Official
 Good day  Gerhard, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect