LM
Lerato M

1 reviews | Active since Sept 2017

06 Sept 2017, 07:13

Over charged

Tracker decided to overcharge me First sent me an sms of how much they will debit for the month I i called to enquire as to why, they then said the sms was incorrect. But the following day they still debited "incorrect amount" and now m going from one agent to another just to get my money back. It's been 4 days now and I'm still waiting

0
Replies (2)
Tracker Connect
Tracker Connect's reply06 Sept 2017, 07:54
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tania Snyman

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply06 Sept 2017, 09:16
Official

This is to confirm that we have contacted you and send you a email.

Kind regards,

Tania Snyman

Tracker connect

Best regards,