TM
Thembisile M
1 reviews | Active since Nov 2019
08 Sept 2026, 04:49
One year without tracker
A year later we don't have an app for a tracker but our tracker debits monthly, I had tracker on my phone when I changed phone I couldn't log into the app and I phoned them to let them know,they said my husband must call them he did still we can't log into the app, mind you I registered my husband since he's a bolt driver for safety reasons. Call centre is a joke when u call them
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
08 Sept 2026, 05:01Hi Thembisile M ,
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with accessing the Tracker app and the ongoing monthly debits. We understand that you reported the issue after changing your phone and that your husband, the registered user, also contacted us, but the matter remains unresolved.
Please send us your account details, contact number, and vehicle registration number via private message so we can urgently investigate and assist.
We appreciate your patience and apologize for the frustration caused.
Kind Regards
Tracker Connect ^NM
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with accessing the Tracker app and the ongoing monthly debits. We understand that you reported the issue after changing your phone and that your husband, the registered user, also contacted us, but the matter remains unresolved.
Please send us your account details, contact number, and vehicle registration number via private message so we can urgently investigate and assist.
We appreciate your patience and apologize for the frustration caused.
Kind Regards
Tracker Connect ^NM
Best regards,
Tracker Connect's reply08 Sept 2026, 05:01
Official
Hi Thembisile M ,
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with accessing the Tracker app and the ongoing monthly debits. We understand that you reported the issue after changing your phone and that your husband, the registered user, also contacted us, but the matter remains unresolved.
Please send us your account details, contact number, and vehicle registration number via private message so we can urgently investigate and assist.
We appreciate your patience and apologize for the frustration caused.
Kind Regards
Tracker Connect ^NM
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with accessing the Tracker app and the ongoing monthly debits. We understand that you reported the issue after changing your phone and that your husband, the registered user, also contacted us, but the matter remains unresolved.
Please send us your account details, contact number, and vehicle registration number via private message so we can urgently investigate and assist.
We appreciate your patience and apologize for the frustration caused.
Kind Regards
Tracker Connect ^NM
Best regards,
Tracker Connect's replyOfficial
08 Sept 2026, 08:33Good day Thembisile,
We tried to reach you to no avail.
Please call me (Boitumelo) back on ***, alternatively kindly advise on a convenient time to reach you.
Tracker Connect ^BR
We tried to reach you to no avail.
Please call me (Boitumelo) back on ***, alternatively kindly advise on a convenient time to reach you.
Tracker Connect ^BR
Best regards,
Tracker Connect's reply08 Sept 2026, 08:33
Official
Good day Thembisile,
We tried to reach you to no avail.
Please call me (Boitumelo) back on ***, alternatively kindly advise on a convenient time to reach you.
Tracker Connect ^BR
We tried to reach you to no avail.
Please call me (Boitumelo) back on ***, alternatively kindly advise on a convenient time to reach you.
Tracker Connect ^BR
Best regards,
TM
Thembisile M's updateReviewer Update
08 Sept 2026, 08:47Please contact me at 14:00
TM
Thembisile M's update08 Sept 2026, 08:47
Reviewer Update
Please contact me at 14:00
Tracker Connect's replyOfficial
08 Sept 2026, 14:31Good day Thembisile,
We tried to reach you again to no avail.
Please call me (Boitumelo) back on ***.
Tracker Connect ^BR
We tried to reach you again to no avail.
Please call me (Boitumelo) back on ***.
Tracker Connect ^BR
Best regards,
Tracker Connect's reply08 Sept 2026, 14:31
Official
Good day Thembisile,
We tried to reach you again to no avail.
Please call me (Boitumelo) back on ***.
Tracker Connect ^BR
We tried to reach you again to no avail.
Please call me (Boitumelo) back on ***.
Tracker Connect ^BR
Best regards,
Tracker Connect's replyOfficial
09 Sept 2026, 12:16Good day Thembisile,
We have made several attempts to contact you telephonically; however, we have been unable to reach you.
Please note that we have now reached the maximum number of contact attempts. An email has also been sent to you requesting that you contact us at your convenience.
Should you still require assistance, kindly contact us ***) and we will gladly assist you further, alternatively respond to the email sent.
Tracker Connect ^BR
We have made several attempts to contact you telephonically; however, we have been unable to reach you.
Please note that we have now reached the maximum number of contact attempts. An email has also been sent to you requesting that you contact us at your convenience.
Should you still require assistance, kindly contact us ***) and we will gladly assist you further, alternatively respond to the email sent.
Tracker Connect ^BR
Best regards,
Tracker Connect's reply09 Sept 2026, 12:16
Official
Good day Thembisile,
We have made several attempts to contact you telephonically; however, we have been unable to reach you.
Please note that we have now reached the maximum number of contact attempts. An email has also been sent to you requesting that you contact us at your convenience.
Should you still require assistance, kindly contact us ***) and we will gladly assist you further, alternatively respond to the email sent.
Tracker Connect ^BR
We have made several attempts to contact you telephonically; however, we have been unable to reach you.
Please note that we have now reached the maximum number of contact attempts. An email has also been sent to you requesting that you contact us at your convenience.
Should you still require assistance, kindly contact us ***) and we will gladly assist you further, alternatively respond to the email sent.
Tracker Connect ^BR
Best regards,