SH
Saheel H

1 reviews | Active since Apr 2021

13 Nov 2023, 08:13

On subscriptions matter not the service you pay for.

I have had Tracker about 4 years.

On the 27 Oct i received an sms of a malfunction, i have did what was asked of me and that was to report to *** which was done immediately.

I have messaged again on the 9th Oct, still nothing and i have insurances on this device.

This car is used to transport my 2 year old and my wife to school and back. Why is this not replaced yet? Why is the safety of my family being compromised by you, yet you are paid on time?

Need i ask the question of how many actions you will take if my subscription is not paid? Now that you are in the default i guess its okay as long as you get paid? if my family get hijacked today i guess you will have excuses?

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Replies (1)
Tracker Connect
Tracker Connect's reply13 Nov 2023, 09:42
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect