SZ
Sarah Z
1 reviews | Active since Jan 2024
12 Aug 2025, 18:13
Not so good at tracking requests, maybe better at cars!
Dear Tracker,
I received quite a disheartening email and sms staying that you've tried to call multiple times without success and therefore my request ro have a Pineapple mileage tracker has been cancelled.
I'm not sure what to say to something like that. Pretty shocked to say the least!!
I do work for a living believe it or not. And with that being said there are others of communication l. We now live in the year 2025 FYI.
Best someone call me urgently to arrange a technician to come out on Friday as requested over the phone earlier today, as well as an sms that was supposed to be sent out ( which I'm still waiting for) from your side.
It can't be so hard to organize something so simple.
#****service
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
13 Aug 2025, 07:36Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply13 Aug 2025, 07:36
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
13 Aug 2025, 07:55Good Day Sarah,
This is message is just to confirm that we have called this morning to address your concerns left and a voicemail messgae was left
We are investigating your concerns and will revert to you
Thank you
Tracker Connect
This is message is just to confirm that we have called this morning to address your concerns left and a voicemail messgae was left
We are investigating your concerns and will revert to you
Thank you
Tracker Connect
Tracker Connect's reply13 Aug 2025, 07:55
Official
Good Day Sarah,
This is message is just to confirm that we have called this morning to address your concerns left and a voicemail messgae was left
We are investigating your concerns and will revert to you
Thank you
Tracker Connect
This is message is just to confirm that we have called this morning to address your concerns left and a voicemail messgae was left
We are investigating your concerns and will revert to you
Thank you
Tracker Connect
Tracker Connect's replyOfficial
13 Aug 2025, 11:09Good day Sarah Ziegler , We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Tracker Connect's reply13 Aug 2025, 11:09
Official
Good day Sarah Ziegler , We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect