Not getting back on queries
<p>Tracker does not get back to queries regarding my account and bills me incorrectly</p>
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
27 Jun 2017, 12:35Good day Uwes Lamprecht,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Tracker Connect's reply27 Jun 2017, 12:35
Official
Good day Uwes Lamprecht,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Tracker Connect's replyOfficial
27 Jun 2017, 13:10Good Day Mr. JU Lamprecht,
We confirm having made contact with you and that the matter has been resolved. Am email with the correct details has been sent as per your request.
Kind Regards
Mathebe Mopeli
Tracker Connect
Best regards,
Tracker Connect's reply27 Jun 2017, 13:10
Official
Good Day Mr. JU Lamprecht,
We confirm having made contact with you and that the matter has been resolved. Am email with the correct details has been sent as per your request.
Kind Regards
Mathebe Mopeli
Tracker Connect
Best regards,
's updateReviewer Update
27 Jun 2017, 13:44Thank you, but this still does not fix the fact that I had to lodge a complaint in order to get a response
's update27 Jun 2017, 13:44
Reviewer Update
Thank you, but this still does not fix the fact that I had to lodge a complaint in order to get a response
Tracker Connect's replyOfficial
27 Jun 2017, 14:56Good Day Mr. JU Lamprecht,
We appreciate your feedback and can confirm that we make an attempt in acknowledging all queries in the most efficient time possible.
Kind Regards
Mathebe Mopeli
Tracker Connect
Best regards,
Tracker Connect's reply27 Jun 2017, 14:56
Official
Good Day Mr. JU Lamprecht,
We appreciate your feedback and can confirm that we make an attempt in acknowledging all queries in the most efficient time possible.
Kind Regards
Mathebe Mopeli
Tracker Connect
Best regards,