tZ
thulani Z
1 reviews | Active since Oct 2014
16 May 2022, 23:33
Non existing customer service
I defaulted for 2 months on my contract and on both occasion, I would EFT R199 each month. On the 26th of April they debited R717 from my account and I tried reaching out to them via email to no success, these people don't reply to emails sent to them
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
17 May 2022, 07:59Good day Thulani Z,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply17 May 2022, 07:59
Official
Good day Thulani Z,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
tZ
thulani Z's updateReviewer Update
17 May 2022, 10:39I got a call from one of your consultant, Thabang Selibi. He asked me to email him the proof of payments, of which I did and I'm still waiting for him to confirm that he has received my emails
tZ
thulani Z's update17 May 2022, 10:39
Reviewer Update
I got a call from one of your consultant, Thabang Selibi. He asked me to email him the proof of payments, of which I did and I'm still waiting for him to confirm that he has received my emails
Tracker Connect's replyOfficial
19 May 2022, 08:59Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply19 May 2022, 08:59
Official
Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect