TR
Tanya R

1 reviews | Active since Dec 2021

24 Feb 2022, 21:54

Non existent to cancel a contract!

I’ve tried from the beginning of the month to cancel the trackers for our bakkies. But no answer on mail. I phoned and they said they will send me the info. Days still nothing. Sent reminder mails to all the email addresses I could for feedback, someone then rep**** asking for info. It’s now a week later and again no feedback

0
Replies (2)
Tracker Connect
Tracker Connect's reply25 Feb 2022, 09:37
Official
 Good day,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
 
Tracker Connect
Tracker Connect's reply28 Feb 2022, 14:00
Official
Good day Tanya,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect